At Wedding Party Solutions Ltd., we aim to ensure clarity and transparency in all transactions conducted through our platform. This policy outlines essential guidelines for buying and selling items:

1. Final Sale Policy

• All sales are final. Items purchased on Wedding Party Solutions are non-returnable and non-refundable under any circumstances.
• Buyers are advised to review carefully:
  • Item descriptions.
  • Measurements are provided (based on the UK size chart, including bust, height, waist, and hips).
  • High-quality images accompanying the listings.
• Change of mind or buyer’s remorse is not a valid reason for a return or refund.

2. Inspection Before Purchase

• Buyers must-read item details thoroughly and can contact our support team for clarification or additional information before making a purchase.
• Any questions about defects, wear, or item specifics should be addressed before completing a transaction.

3. Dealing Outside the Platform

• Important Notice:
  • Transactions conducted outside Wedding Party Solutions’ platform are at the buyer’s own risk.
  • Wedding Party Solutions does not provide support, guarantees, or liability for issues arising from off-platform transactions.
• Why Use the Platform?
  • Transactions conducted through Wedding Party Solutions are safer and protected under our dispute resolution and support guidelines.

4. Damaged or Incorrect Items

• If an item is damaged during delivery or significantly differs from the description, buyers must report the issue within 48 hours of receiving the item.
• To report an issue:
  • Provide clear photographs of the item and packaging showing the damage.
  • Reach out to our customer support representative detailing what the issue might be.
• Wedding Party Solutions will mediate disputes between buyers and vendors but cannot guarantee outcomes in all cases.

5. Buyer and Vendor Responsibilities

• Buyers are responsible for:
  • Reviewing all product details carefully before purchase.
  • Reporting issues promptly within the designated timeframe.
• Vendors are responsible for:
  • Providing accurate descriptions and high-quality images of items.
  • Packing items securely to prevent damage during delivery.

6. Policy Compliance

• By purchasing items through Wedding Party Solutions, buyers agree to abide by the platform’s policies.
• Vendors who fail to comply with the platform's standards (e.g., providing misleading descriptions) may face account penalties or removal.

Why Choose Wedding Party Solutions?

By conducting transactions through Wedding Party Solutions, both buyers and vendors benefit from the following:

• A secure payment process.
• Platform protection policies for disputes.
• A reliable and trusted marketplace for wedding-related items.

If you have questions or need support, please get in touch with our customer service team at [insert contact information].