Wedding Party Solutions

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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Payment and Security FAQs

Yes, our website uses industry-standard encryption to safeguard your personal and payment information

We accept various payment methods, including credit cards, debit cards, and bank transfers through Paystack


 

Once a transaction is completed, we process payouts to vendors via bank transfer after deducting the applicable transaction fee

Buying and Shipping

  1. Browse our marketplace to discover new or pre-owned wedding items, select the product you wish to purchase, and follow the checkout process to complete your order.
  1. While our platform implements measures to ensure product authenticity, we recommend carefully reviewing product descriptions, recent images/videos, and seller ratings to ensure the item meets your expectations.
  1. Since all sales are final, dissatisfaction with a purchase should first be addressed via the appropriate channel, such as contacting our customer support team.

General

 

Wedding Party Solutions is an online marketplace connecting buyers and sellers of new and pre-owned wedding-related goods. It makes it easy to find unique and affordable options for your special day.

 

Our platform offers a wide range of new, pre-owned, and gently used wedding-related items, including attire, accessories, decorations, and more  

To become a vendor, create an account on our platform, verify your email address and phone number, and link your social media account. This process fosters trust and transparency between buyers and sellers. 

Selling

  1. Log in to your vendor account, click on "Add Product," and follow the product listing process. Ensure:
    • Descriptions clearly state whether items are pre-owned or new.
    • Listings include recent videos or images of the items being sold.
  • A 5% transaction fee applies to sales of pre-owned or used items.
    • A 7% transaction fee applies to sales of new items.
      These fees are automatically deducted from your earnings at the time of payout.
  1. As a vendor, you are responsible for shipping products to buyers. Clearly state your shipping policies in the product listing, including:
    • Shipping costs.
    • Estimated delivery times.
    • Regions you are willing to ship to.
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